I ordered two leggings and two hoodies
I ordered two leggings and two hoodies. I opened one hoodie and it was huge and I didn’t like the material. I put it directly back in to the plastic and wrapped everything up to return it. 3 of the 4 items were never opened. The wanted to charge a $10 restocking fee. Fine. Then it took forever to get a form to fill out to return the items. And then I had to wait for the form to be approved. Finally everything was sent in. This took around 2 or so weeks for the entire process. Then I had to hound them about if they had received my return. They sent some pictures of the opened hoodie and said it showed signs of wear because there was some fibers in it but I NEVER wore it!!! Now they won’t refund me for that item at all. The customer service was terrible and the return policy is horrific. Never again.