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Marty Pitzen

美国

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Cosmo Technologies, Inc.

Device works fine - Billing is Criminal

Device works fine, but very unethical billing practices. They autorenew the 2 year subscription (around $250) and canceling it was one of the most difficult and I believe criminal processes every. I had to fill out 2 webforms, and then go back and forth over 3 seperate emails "justifying" to them why I no longer needed the watch for my son before they were "gracious" enough to finally cancel my subscription. It was bad enough that I ended up canceling my credit card and getting a new number assigned as I didn't trust them to actually not charge my card again, and I knew getting a refund would have been impossible.

2026-03-10