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Claudia H

美国

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Coolibar

Mixed return experience

I purchased the return insurance because the customer reviews were mixed about sizing. Turns out the pants did NOT run small and were too big. So, I am returning them. The problem is the return instructions state to drop off the package at "UPS Mail Innovations". That company may handle Cooibar's shipping, but they apparently have no locations where consumers can drop off packages. Today I sent an email to Coolibar Customer Care asking where to drop off the return package. I hope they respond before the return period expires.

2026-03-10已认证