Great Watch, even better customer service
First of all, absolutely love this watch. It's gorgeous and well made. It's the only watch I've ever gotten unsolicited comments about. I don't wear it very often but the last time I did, I noticed that one of the hands on the little dial had broken loose and was blocking the movement. I contacted Original Grain about it, sent them pictures and they shipped me out a new watch. 5 days later it was delivered. All things can have issues, but it's how a company responds. Can't say enough about how happy I am!