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Laura Hanson

美国

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Dollamur

Beware of ordering custom mats online

I ordered custom mats. The sales rep received the measurements over the phone. I was sent documents that I did not understand and asked for guidance. I did not receive any guidance. The mats arrived without notice. The mats were the wrong thickness and the wrong size. After 2 weeks of back and forth emails, no personal conversation, no review of the emails between the sales rep and me, I was told they will not take them back and to go sell them on Facebook. This is a $3000 + investment that I am stuck with. I would encourage mat shoppers to look locally. Local businesses are able to handle the whole process verses an online ordering system. I would not recommend Dollamur Mats.

2026-03-12