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Rachel M.

美国

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Electronic Arts

Customer service doesn’t exist

Customer service doesn’t exist. There is no way to get help. The AI is utterly useless. I can’t log in to my account because the email it was created with no longer exists. If I try to retrieve my password with a phone number, it still tries to send an email. The AI just keeps asking for the email that doesn’t exist and will not let me speak to a human.

2026-07-15