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Justin

美国

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Stitchin' Heaven

Stitchin Heaven is a BOM disaster

Stitchin Heaven is a BOM disaster. I have registered and participated in multiple BOMs with them. I have received the wrong product some months, have had difficulty with being registered but never getting started when they are supposed to. You would think they would be better organized. As a customer, I should have one account. All of my BOMs and purchases should be listed there. They are not. Even when their Customer Experience Team is trying to help, they can't even find stuff. They talk about a customer card, Appstle, and their own inablility to be able to take care of customers. Its frustrating and I will not do any more of their BOMs or order from them once my current BOMs are finished.

2026-03-13