Horrible customer service
The app states that my order was delivered on 3/5, but it wasn't. I messaged them multiple times notifying them of this and it is still not resolved, no refund, no reshipment. Today is 3/14 and I have gotten nothing but the run around from customer service, which is comprised of AI and robots. As far as I can tell, they took my money and there is zero recourse. I'm not happy and am extremely disappointed.