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Carlos Parra

美国

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REI

It is very expensive and has limited…

It is very expensive and has limited inventory; you go in expecting a specific advertised offer, only to be told something completely different at the checkout. Then they call the manager over, but he couldn't care less and behaves disrespectfully—acting as if the customer doesn't matter at all. It is truly disappointing. The membership is utterly useless, as it yields no benefits whatsoever—neither in terms of perks, pricing, nor service. This was especially evident with the manager on duty this afternoon, March 14th; his lack of empathy and concern for the customer was absolutely appalling.

2026-03-15