It worked perfect for 8 months
It worked perfect for 8 months. Then after making one cup of coffee it came up with add water. The revisor was not hardly down. I dumped the water, replaced the filter, and it worked fine for 2 days. After that it did it again. Before I was able to get in touch with support, the display came up with descale. I had descaled less than 2 weeks before. when I called support as the email said, even though it would have been 9:00 am there, I was told the office was closed. This happened 3 times. I finally gave up. When someone from Keurig phoned they spoke so soft, I was unable to hear them, I ask the person to speak up, only to discover I was unable to understand her, as she English was not all the good. In the end, I got no help and when I asked to have it fixed under warranty, nothing. I never heard another word from Keurig. I will be throwing the thing out, I highly recommend no one purchase the Keurig model K-Supreme Plus. In reality best not to even get a Keurig if you want support. Keurig support is really a joke