Subscription Delay
I place a gift order 8 weeks ago for a children’s subscription. In 3 separate phone calls with customer service I was told it had been delivered March 5th which it had not, then I was told it is due to be delivered tomorrow March 17th, then I was told it was delivered March 5th which again it was not. When I asked what proof they had for delivery they could not provide any. During one phone call I was disconnected. I finally spoke to a supervisor and she said another copy of the March/April edition will be mailed and delivered in 2 weeks from now. National Geographic is a good organization but their subscription and customer service departments are not.