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Tom Buckley

美国

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BBQGuys.com

Poor service and lousy communication wastes time.

Placed an order and received notification we would have tracking info within 24 hours. Didn't come. After a week we call to cancel. After a very long wait for a service rep they say they can ship. We accept. They miss the ship date! Wife takes another day off from work to receive after confirming by text the delivery date. We call the trucker day its expected to arrive, and they advise its not on the truck. These "Guys" are a joke. They don't appear to have anything in stock and their CS support is terrible. will prob have to open a dispute with the CC company. Tom

2026-07-13有帮助 2