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Jeff baxter

美国

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25home Furniture

Horrible customer service!

So I purchased a Sandwich sofa and chair in May 2025. Didn’t receive the sofa until July. The chair was damaged in shipping and was never delivered. I finally received the chair in March 2026 after 10 months of writing, calling and begging for an update without ever receiving a clear answer as to why I wasn’t getting my order fulfilled. While the furniture is nice and of good quality the customer service lead to a terrible experience. They had the use of my money for almost a year before my total order was delivered. I don’t recommend!

2026-03-17