BEWARE
I placed 1 order, a remembrance pillow of my father, for my stepmother. Tracking information showed " parcel information received" and that was it... No further information. A second order, pillow for my wife shipped. Of course it looked nothing like the 3d AI generated picture they sent me. Well , every time I tried to contact sunflowerly by email, support would send the tracking information on the package I received even though I specifically gave them the order number and tracking number. I asked for a refund because the package was lost. No response. I tried calling support and left messages. No response. I ordered a replacement pillow, they accepted payment...no further updates from them. A month after the pillows were supposed to arrive I contacted my credit card company and filed disputes. Amazingly sunflowerly responded to me by email saying they will refund the 2nd order since it's a duplicate and will make sure the 1st order will get shipped again ONLY if I close my disputes out. I responded that I wanted a refund on both purchases and I wasn't going to close my disputes until after I received my refunds because if I closed them, I would NEVER see my money back . Sunflowerly customer service has stopped responding to me. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!! THEY WILL TAKE YOUR MONEY AND NOT SHIP ANYTHING OR IT WILL LOOK LIKE GARBAGE!