Impossible to cancel.
I made a purchase back in November 2025, a 12 month "pay as you go" subscription, which clearly states it will automatically continue each month unless cancelled. I was notified of the upcoming charge for the 2nd crate, I cancelled immediately. 3 months later, I'm charged again without warning. The only comms I receive is a "your item has been shipped" email. No invoice, no warning that the subscription was suddenly unpaused. My account clearly states the subscription is "Cancelled". Over 10 attempts to call their office, and I only ever reach their automated service, never a human. Over 30 attempts to use their online Support, always errors. Emails go ignored. I now have to go through the pain of charge backs via my creditcard. I can only hope they get black listed from all of these complaints.