BIG TIME SCAM for return item.
This company A BIG TIME SCAM! I return the item with their return label sent to me, and now they can't refund me due to I didn't send the tracking number. I just follow their instructions, it wasn't stated you need to send the tracking number to them and knowing they're the one who gave a label that should be expected that they can track the item. Their reason they can't track cos they received a lot of return each week. It's their job to track what they received each day. That return address it’s within the USA, I expected they received it within a week. I sent the item February 12. I'm their loyal costumer for 6 years. Your return item is their MODUS, they will pretend they dont received it but suddenly they will SELL it with BIG TIME profit cos you already paid the item without refund. NOT ANYMORE! Dont provide a return label if you all irresponsible to track the item. You gave us HEADACHE do more job as a costumer. You waste our hard earn money that suppose to be to treat ourself at least once in a while.