I am extremely dissatisfied with my…
I am extremely dissatisfied with my journey booked through RedBus with Gujarat Travels (Ahmedabad to Mumbai, PNR: 387946256-6713785 Passenger Name: Praveen Kumar Route: Ahmedabad to Mumbai Date: 22 March The hygiene condition of the bus is unacceptable. The blanket provided was extremely dirty, unhygienic, and not fit for use. This is a direct violation of basic passenger safety and cleanliness standards expected in an A/C sleeper service. Despite raising the issue during the journey and contacting RedBus support on WhatsApp, there was no response or resolution provided. This clearly shows negligence and poor customer support. I strongly demand: 1. Immediate action against the bus operator for maintaining such poor hygiene 2. A partial or full refund for the inconvenience and discomfort caused If this issue is not addressed promptly, I will escalate this matter to the Consumer Forum and highlight this on social media platforms. This experience has been extremely disappointing and unacceptable.