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Oliver Zhong

印度尼西亚

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Garena

sorry to give 1 rating but your service…

sorry to give 1 rating but your service is very poor First, your service request form for bugs, matches, etc. is very long and time-consuming, and it seems like you're deliberately making things difficult for the reporter because you don't want to resolve the issue. Second, the resolution of the reports submitted to Garena is also unsatisfactory, and it takes a long time to get a response. Sometimes I even forget when I reported them. Third, you don't resolve existing and reported issues, but you ignore them, pretending they're not a problem. Fourth, your service request requests too much from other websites. Fifth, in the games you manage, there are a lot of cheaters compared to other regions, for example, China and Indonesia. China doesn't have many cheaters, but in your region, Indonesia, there are a lot of cheaters because of your negligence, namely underestimating the existing problems.

2026-07-18有帮助 1