Horrible experience with this credit…
Horrible experience with this credit union. I paid off auto loan and the credit union has not sent title to vehicle. I have called multiple times spending a minimum of 6 hours on the phone total. Employees tell me what I want the hear. Finally, an employee listened and admitted to me that they could not locate the title. Frustration continues as they finally located it after a another week of looking. Promised me I would receive the title yesterday however updates of tracking number show Consumers Credit Union still has not sent title. Waiting for return call for updates yet again. Worse experience I have ever had with a bank/credit union. Do not use. They like to pass you around on phone, with long wait times, listening to awful music that repeats itself every 30 seconds. And yes, I have been on hold on phone so long, I actually timed it.