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Rebecca Mo

美国

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Casely

Bad product and no refund for me

I purchased two batteries and they worked great for a while. They then started to have issues where they would get too hot and then the battery was starting to “expand”. I disposed of the battery and went on with life. Then I see there has been a recall. Even though Casley has my record of buying the product I am ineligible for the recall refund bc I no longer have the battery. Why would I keep a defective battery product in my home? Make it make sense. Would not purchase from again. Cases have been good but this is ridiculous.

2026-03-27