The Overall experience was disappointing
The product I ordered arrived in good condition; however, the overall experience was not very pleasant. Initially, it was stated that orders over $140 qualified for free shipping, and during checkout it was consistently confirmed that there would be no shipping cost. However, after completing the payment and several days later, I was contacted and informed that I needed to pay an additional $65 for shipping. Although I eventually agreed to pay this amount, upon delivery I was also required to pay approximately $25 more for shipping and customs fees. This lack of transparency is concerning and should be clearly communicated at the time of purchase to avoid misleading customers.