Outstanding customer service, fast international delivery, and reliable product performance
First of all, I must highlight the excellent customer service we’ve received right from the very first contact; they’ve always been keen to find solutions. There is the challenge of the timezone difference, but we have to be understanding on that point and wait for their reply, just as they wait for ours. We placed an order to replace the entire legacy switch stack (lights and blinds). We haven’t installed everything yet, but so far everything is working perfectly. Even the orders that originated in China didn’t take long to reach Europe (<2 days). The only slow part was customs, in this case in Madrid, but that was due to local delays. I highly recommend this company.