Navan is a great concept, but currently glitchy
I use Navan probably 30 hours a week. The concept of having travel & expense in 1 platform with a user friendly interface is what sold us. Most people have no idea how much detail goes into a platform like this. Dynamic pricing, real time results, contracts with vendors etc. However, I would rather have a solid, basic, platform than one that crashes and glitches multiple times a day. We don't need all the high tech bells and whistles they keep promoting, we need something that actually works consistently. If they don't get their priorities straight, they will lose their customer base and never get them back.