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D Douglas

美国

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BoutiqueRugs.com

Horrible company

I was unsure of the exact color because you sometimes can't tell on line. To be safe, I ordered just a runner so I could test the color before I hired movers to move my very heavy furniture to put down a 9x12 rug underneath my bed. I LOVED the color of the runner(Ivory) so I ordered the SAME rug only now in the 9x12. I didn't think to check the color when the rug arrived because again, it was the SAME rug as the runner. The movers came and moved all of my things,rolled out the rug and to my surprise IT WAS A TOTALLY DIFFERANT COLOR(Champagne)!!Not even close to the runner!! This company has not even reached out to me to try to make things right. I've learned my lesson and I will never recommend this company!! Goodbye $600.00 plus moving expenses! Ps. I replaced it with a beautiful IVORY rug from Pottery Barn. Wish I would have started there first!

2026-04-03