Yikes..
Genuinely one of the worst experiences I've had. Placed a same day delivery early in the morning for 4/2 - got an email in the evening saying they couldn't deliver because of weather... I was naturally annoyed and reached out to customer service because the weather was just cold.. they said it would be delivered the following day. I advised if it could not be there by a certain time i would need to cancel. They said delivery is between 11 and 7 for homes but they put a note on my preferred time. Well as the following day went on nothing came. Around 4 pm I got a delivery confirmation email saying it was hand delivered on 4/2.. at this point I'm annoyed and confused. Contacted support and got a copy and pasted response of "delivery for homes is between 11 and 7"- even tho i sent a screen shot of the delivery confirmation. Then I was advised it was sent in error.. at this point it was 640 pm. Around 8 pm nothing had been delivered, I rescued out and they issued a refund after I requested it. Annoying experience dip not order