I went into the store in Oxnard to…
I went into the store in Oxnard to return something and left with a whole trip planned out for my kid and I to Catalina Island thanks to Andres! He was patient, attentive, knowledgeable, and very kind. He went above and beyond to make sure all my questions were answered, provided me with specific transportation details, hiking trails, hotels, and more. His customer service was excellent and I will definitely come back because of that.