Worst customer service ever
Worst customer service ever. Had a vacuum replaced under warranty 4 times in a year, and was sent a new vacuum each time. Each one had same defect. Contacted customer service via email, and told they can't issue refunds, and told to call and speak with a supervisor. I did, was told again they can only replace vacuum with a new one, and would send one right away, and hopefully would not get a defective one. It has been a month and still no vacuum sent. After contacting again told order is still being processed. They still refuse to issue refund, or offer any compensation