⚠️ Extremely disappointing experience…
⚠️ Extremely disappointing experience with Bolt Food ⚠️ I placed an order today through the app, using the same delivery location I’ve successfully used hundreds of times before. Unfortunately, the driver was unable to follow the GPS and couldn’t find the address. After waiting a few minutes while he struggled to locate me, I asked him to return the order so a fresh one could be sent—because at that point, the food (especially the chips and burger) would clearly no longer be fresh. The driver never came back, and the order was never delivered. What’s even worse is that customer support claimed the order was “delivered” and refused to issue a refund or send a replacement. I paid for food I never received. This is completely unacceptable. Poor delivery service is one thing—but refusing to take responsibility and resolve the issue is another. I will be deleting the Bolt app and will not be ordering again. I strongly advise others to think twice before using this service. #Bolt #BoltFood #CustomerService #BadExperience