DO NOT USE SKYTAB
i almost never leave reviews, but I feel compelled to share my experience with Skytab. When I first contacted the salesman, I was very clear about needing a POS solution for both my coffee shop (with a large, complex menu) and my tattoo shop. He assured me that a handheld device would be perfect for the tattoo shop, and we agreed on a full bundle for the coffee shop. After initial discussions, the delivery date was set for March 13th, but it kept getting pushed—first to the 19th, then the 21st, and finally April 3rd. When we finally received it, the installer set up the coffee shop menu but barely touched the tattoo setup. I ended up having to configure it myself, only to find out it was absolutely unsuitable for what we needed. I called the salesman again, and he kept promising calls and emails that never came. When I tried escalating it, I was transferred between multiple people, each saying they couldn’t help or that it wasn’t possible. After spending a total of 5-8 hours on the phone over multiple days, I was told it couldn’t be done. The whole process was a waste of time. They were unreliable, unprofessional, and at times downright rude. I even had one rep just copy-pasting responses from ChatGPT. I would give them zero stars if I could. Please avoid this company.