Disappointed in this publisher at every…
Disappointed in this publisher at every step, they over promise and under deliver. I ended up doing each part myself but with an added expense incurred for sending back revisions. Most agregious, was that I discovered after I signed and paid my contract that their policy for wide print distribution is no longer available, they now "focus on only Amazon and Bookshop", but I was not given a refund for purchasing the now unavailable service. Nor was I notified of the significant procedure change in a letter.