Snapfish taking the Australian public on a wild ride.
1 project resulted in the production of 4 orders. 2 orders got a full refund. 2 orders were 'Gestures of Goodwill' I have got a multitude of books, all related to the 1 order, sadly none that have been printed correctly nor delivered damage free. I have had to spend hours having the matter escalated to senior management. First came Melissa Wangari, who has to date been the only honest person I have communicated with. Sadly, when the conversation became specific in relation to the Australian Consumer Law, Melissa was replaced by Jon (no surname provided, but previous correspondence say Jon Johnson). Unfortunately Jon's bullying tactics crumbled and he has been replaced by a Mr.Snapfish (true). This company, I am now convinced, is run by scammers. The entire process has marked red flags. The ACCC will now follow up the serious breaches surfacing. They really need to be withdrawn from this country as the Australian public deserve better. And the pile of faulty orders I have before me...Snapfish advised me to dispose of it, precisely in the trash.