I had a very disappointing experience…
I had a very disappointing experience with Beautyhouse. I ordered Rayhaan Tonquin Giza but received the wrong item (Rayhaan Aquatica). The company initially responded and provided a return label, and I returned the item promptly. Tracking confirms it was delivered back to them on March 30, 2026. Since then, I have received no response, no refund, and have been unable to reach anyone by phone despite multiple attempts As a first-time customer, this experience showed a lack of accountability and customer service. I’ve now had to escalate the issue through my credit card company. I cannot recommend purchasing from this company based on my experience.