I just recently booked the airport…
I just recently booked the airport holiday inn Santiago , and became suspicious when I did not receive an email confirmation , I asked many times and the system said it sent one and nothing , I called the hotel and they have no record of my booking … now my reservation is for next week and it could be that everything is fine but there is zero communication from this company I am willing to change my opinion of this company if my first impression is wrong. The reference number from them is 1904426 Perhaps I’ve been impatient and have gotten worried with all these bad reviews In any case the website states I have 72 hours to receive a booking code from holiday inn I will wait out that period and contact holiday inn once again and if they still don’t have a record of anything I will Talk to my bank I understand a small company may not be able to invest in phone reps, but if that is the case they can not ignore emails Also the link to the phone contact does not work