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Laurie Hallihan

美国

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TuneCore

Horrible customer service

I started out very excited to release my meditations on tune core. Very quickly, it became clear it was not for me. They would not allow for hardly any space in the meditations for silence. I asked for my subscription to be canceled and initially they were very good and I got a refund. Then I got an email this year that they were renewing my subscription which I of course had already canceled and would be charging me. I reached out to customer service and the first person just tried to get me to stay and then stopped answering my emails when I told them I wanted it canceled. I emailed again and got one response saying they would do it. But then I got another email saying they were charging me. That was the last time they responded to me. I sent about five emails asking for status and they never responded. I would never go with this company for anything. Very untrustworthy and lacking customer service.

2026-04-11有帮助 2