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Alex Kaplan

美国

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The Cheesecake Factory

To Big to care

We have been comming to Peabody location for years. Food quality was inconsistent but I never wrote a bad review. Past 2 times it was bad but today took the cake. Its a Half empty restaurant on sunday evening. Started quick and set down within 5 min. Waiter came 10 min after. When we got bread it was already cold. We ordered tuna nachos and fried avocado rolls as apps. Avocado rolls came out cold with warm middle like somebody microwaved them. Nachos had a teaspoon of tuna. We order main course and food arived over an hour and a half later. Cold food was the last drop. Manager could not care so it appears that it's not just a staff issue but also poorly mismanaged. I do not know if it's a Chain issue but this place is really a shadow of itself. If you want a motel food grade microwaved dinners then this is the place for you. Good luck!!

2026-04-20