Lymow Support (Disappointing After-Sales-Service)
I am sharing my experience regarding Lymow’s customer support, which has been extremely disappointing. Given the price of this product, I expected a reliable service infrastructure, but that is unfortunately not the case. Email Support: I have sent several inquiries and haven't received any response. There is absolutely no follow-up. Live Chat: The chat is equally frustrating. Most of the time, nobody responds at all. When a reply finally comes through, it is often in a completely different language, which makes it impossible to resolve technical issues. It is unacceptable to charge a premium price for a mower and then leave customers without any professional assistance. A high-end brand must provide functional support. Lymow needs to address these communication failures immediately.