Lymow is redefining robotic lawn care with professional-grade cutting and all-terrain performance. Dual rotary blades with Cyclone Airflow spin at 6000 RPM for cleaner cuts, while tracked treads conquer slopes up to 45°. Built to handle what others can’t.
Reviewers had a great experience with this company. Customers are really happy with the robotic mower, noting that it handles steep slopes, complex garden layouts, and tough terrain exceptionally well. Many people also appreciate the helpful support team, who provide quick guidance, replacement parts, and clear instructions when issues arise. Consumers frequently mention that the robust steel blades and solid construction make it a dependable choice for maintaining large yards.
However, some customers also noted that customer service responses can occasionally be very slow, leading to long waiting times. A few other people also felt that the machine encounters occasional technical glitches, such as overheating, charging failures, or navigation challenges.
I first saw the Lymow mower on Kickstarter before it went into production and realised that if it was half as good in reality as the company claimed it would be then it would be perfect for my needs.
After parting with what I considered a large amount of money for something that did not yet exist I had a rather long and nervous wait, although Lymow constantly updated us on progress . And then units started to be delivered in the US and a few months later here in the UK.
Was it worth the wait? Absolutely. This thing is well built, easy to set up and cuts grass perfectly. The company are constantly sending updates to tweak and improve how it runs that take just a few minutes to download and improve the user experience.
Unfortunately after 2 seasons my mower developed a fault. I contacted the customer service team at Lymow and after a few days of emails going back and forth (it sometimes takes a day to get a reply due to the time difference but they always reply immediately) it was discovered that my mower was beyond repair. I wasn't happy about this as I'd grown attached to the little guy but he was soon forgotten when a few days later a brand new updated model arrived on my doorstep. The new model is an improvement on the original and was simply a case of changing the charging dock and setting him off.
I cannot speak highly enough of the customer service team, especially Lia who handled my issue, emails were answered straight away and my problem solved very quickly. I did not expect to have a mower back up and running this season and although the grass has stopped growing he's out there now mulching all the falling leaves up!
I cannot reccomend Lymow enough both the product and customer service are superb.
Does it save me any time? No. But only because I enjoy having a cup of tea and watching him trundle up and down!
I'm extremely happy with my lawn bot! It's not perfect, but is getting better all the time. I've worked this bot hard all summer and it's done a great job on my 2 acres. I've only had a couple of minor issues and Lymow support was responsive and resolved those pretty quickly. Software updates occur regularly that continually improve performance. Lymow listens to suggestions made by their customers to make the product better as well. I'm very pleased with my machine. Keep up the good work Lymow!
I needed help with an issue and the Lymow support team, which has improved incredibly well in the last 6 months since early 2026, stepped in and promptly helped answer my questions and get me the replacement parts I needed. My mower has been running for over a year and just recently had an issue that can't be easily repaired. I was given the chance to upgrade to the newer Lymow one plus and it is arriving tomorrow. Excellent after sales service. Thanks
My Lymow One Plus stopped charging after a few months. After I sent my troubleshooting results and measurements, the support team quickly agreed that the battery was faulty and sent me a replacement free of charge, with no discussion. The new battery arrived within a few weeks and has been working perfectly ever since. Things like this can happen with any product, and what matters is how the company handles it. Communication was friendly and professional throughout. Special thanks to Penny and Emilie for their help!
Great response time. Good handling of machine failure issue
Ordering new blades, delivered in 3 days (EU)
Super machine with real blades and tracks.
Thank you Lia, Luna and Mira
I reported that a clip on one of the mudguards was broken. The after-sales service team immediately sent a replacement part. Excellent customer support.
Lymow really listens—it’s very reassuring.
Well done, and thank you to Mira and Hannah.
A very quick response when suffering from a broken coil spring; after sending a photo to Penny from customer service she immediately send two replacement sets and a link to YouTube how to change them
Customer service is in another country so one email overnight should be expected. Most robot mower companies work on this cadence
The Lymow one plus is a great product. The company is attentive though responses are understandably slow because they are half way around the world. After some basic tests, I got a new unit that works great. They fixed the overheating problem and I’m looking forward to closing out this mowing season and using it next year.
Lymo - A Smart Mower Backed by Engineers Who Actually Solve Problems
I have been very happy with my Lymow mower. There is definitely a learning curve, and I have had to experiment with the app, mowing speeds, settings, and different mowing techniques to get the best results for my yard. But once I figured out what worked, the mower has done a great job.
I did have a few issues along the way, but between some trial and error, helpful information from Reddit and other online resources, and especially Lymow Support, I was able to get everything resolved.
What has impressed me the most is how Lymow has responded to problems and continued improving the mower. Their engineers have developed solutions, updated parts, kits, and fixes that owners can install themselves. In my case, these were provided at no cost. I really appreciate a company that does not simply acknowledge an issue but actually develops a practical solution and gets it into the hands of its customers.
Lymow Support has also been very responsive and helpful whenever I have contacted them. I feel like they are listening to owners and continuing to improve the product based on real-world experience.
The mower is not something I took out of the box and immediately understood perfectly, and I think it is fair for potential buyers to know that. It takes some experimentation to learn what settings and techniques work best for your property. For me, though, the effort has been worth it. It is doing a great job mowing my yard, and I have become increasingly impressed with both the mower and the company standing behind it.
I would definitely recommend Lymow, particularly to someone who is comfortable learning the system and fine-tuning it for their yard.
Lymow is very responsive and helpful in troubleshooting and warranty replacement. They take customer feedback seriously, and implement changes in their product based on it which shows a level of commitment to product improvement that most companies do not have. Aside from the best cut quality in the industry, Lymow is poised to be the industry leader in robot mowers based on customer service and customer care.
I’ve had the Lymow One Plus for 4 months now. It was a super easy setup and it worked flawlessly right away. It does my steep hill incredibly well and I have the best looking lawn in town. I had one issue with charging but Lymow was super fast and efficient in shipping a new cable. Best thing that I’ve bought in a long time! Usually I don’t t leave reviews but I love this mower. What’s time saver!
I am the initial backer of this product,I ordered it waited 1 year got the product with broken charger, managed to turn on the mower software was corrupted, after continuous emailing chat after 14 month I got replacement, now about 2 months my fast 10 amp charger not working sent messages emails no response. One singly possitive reply can change whole experience, saying that we are busy etc... not the remedy extremely disappointed un professional business practices , no respect for the customer will not support any project.
I own several companies and we all practice Customer Love. That is, we know that we have to make easy for our customers to be our customers and if we don’t love on our customers, our competition will. You folks at Lymow absolutely practice amazing customer love. You always answer my questions thoroughly and are super nice about it. There is obviously and time difference from me in the US and wherever you all are because you emails come to me around 3AM. However, you ALWAYS answer me with precise and accurate instructions and understanding. Great work!!!! Thanks a zillion!!!! I and a “Raging Fan”!
DONT BUY A LYMOW PLUS ONE or any Lymow product! There are so many software bugs! It errors out and must be physically moved to fix. Don't worry about battery life it cant use all of it before error-ing out. The supposedly improved electrical charging contacts to the base station are poorly designed and prone to grass build up preventing contact or arcing contact creating corrosion. NOW THEY HAVE GONE RADIO SILENT AND WONT RESPOND TO MY REQUEST TO RETURN
I am absolutely delighted with the service and support for my Lymow One Plus.
The support team is truly exceptional. Their assistance is extremely thorough, fast, friendly and always courteous. What impressed me most is that they never give up until the problem is completely solved. They take the time to understand the issue, provide detailed help and continue supporting you until everything works as it should.
This level of dedication and genuine customer care is something you very rarely experience these days. You really feel that customer satisfaction matters to them and that they genuinely want to help.
A very special thank you to Racho for the incredible support, patience, dedication, and commitment to finding a solution. Your help was truly outstanding and greatly appreciated! This is exactly what excellent customer support should look like.
Absolutely deserved 5 stars – I can highly recommend the Lymow One Plus and especially their fantastic support team!
My experience with Lymow has been nothing but exceptional. Lia picked up my case from start to finish and her customer service has been spot on. I had a small issue with the mower, which was resolved super fast, three emails later and everything was sorted.
The mower itself has been a game changer. No longer am I a slave to my 2-acre block! I set the schedule and away it goes, automatically. With two solid blades, it makes quick work of the grass, and this mower actually mows rather than just trimming the tops.
There was a quick email exchange and the part was sent out within 7 days. There was also followup from the company to ensure satisfaction. Thank you Lymow and Customer Support. Fulfillment speed and support has increased to 100%.
Lymow demonstrated superb customer service by quickly assessing my situation and approving a replacement mower. Thank you Penny for your customer service.
mammotion.com
Yarbo
Segway Navimow
Navimow Segway
xtool.com
GOVEE
Ecovacs
Ollie