11/10 Customer Service and Quality of Clothes!
Wow their customer service is amazing. I have used many different clothing subscriptions and the clothes from Fashion Pass are by far superior in quality and cleanliness. They come wrapped individually, unlike other subscriptions that come and arrive in a big cloth bag and they actually feel dirty and sweaty. I never have to iron the clothes or anything, they are perfectly pressed! But I also love how quick their customer service is in replying to questions and resolving any 'issues'. I didnt even have an issue, I wanted a specific dress that was always rented out. I messaged them to see if they could help me or if they had any idea on when it might be restocked, they got back to me and said they would give me a 24 hour old on the dress when it comes back in stock so I could grab it for my event. I was amazed! Shoutout to Cristina, who I was emailing with!