I would rate this a zero however it is…
I would rate this a zero however it is not an option. Terrible customer service. Don't use this company for your downloads. I attempted to download a file for my Audi A6 and download failed. I attempted to make it right with Chris Winfrey asking for a refund as I was not able to download/use the product. He was rude, arrogant and not at all helpful. I had no choice but to dispute it with my credit card company.