Blocks your cancelation within 24hrs so they can pretend you didn't cancel in time.
I booked a rental property and, within an hour, cancelled it due to the straight up and down ladder to the loft where 4 beds were, and traveling with 6 elderly people (ages 68-86). It appeared to process on my end, but after a couple of days, I had not received my deposit back, so I checked, and Evolve said they did not get the cancellation. Checking online, this seems to be a theme that people cancel within the timeframe, but Evole does not have it in their system. Seems like they have a block on their end just so they can steal your deposit. DO NOT Book with this organization. I was told by Tanziel that she could not manually override for me to get my refund back, but to contact Airbnb, which could help process it. I did - but Airbnb has to confirm with Evolve, and then Evolve says - tough luck - we are keeping your money. NO resolution. I think there are enough people scammed by Evolve that a class action suit is in order.