Customer support/service is terrible
Customer support/service is terrible. Had issues with my wheel and had to send videos back and forth just to get a new part sent out that I had to put on. In order to get the wheel replaced under warranty I would have to send the wheel back and wait for them to verify the problem and then replace. Wouldn't even let me pay for a new wheel and then refund it when I shipped the faulty one back. Took over a month to get this all worked out and then hours to take apart the wheel and put the replacement part on. If nothing goes wrong with the equipment then it's probably worth it. The best way to even reach customer service is through their discord, you can't even call them.