Is the "Mall" really selling authentic products?
Bought some supplement tablets form my kids from the platform's "Mall" brand. However, found that it COULD BE counterfeits, due to the following red flags (1) the label on the bottle is crudely pasted, with apparent air bubbles across the bottle, (2) the bottle is not sealed after opening the cap, there is no aluminum foil type of safety seal, (3) the colour of the tablets are slightly different. However, I am not able to confirm it as the platform is not forthcoming with its "investigation" result. While I have my refund back, I am worry that the product that I bought is really counterfeit, bought from the platform's "Mall" brand that is supposedly freed of counterfeits. Why else would the platform refunded me? What's more worrying is that the seller (and who knows how many more of these sellers are there in this "Mall") is still allowed to sell counterfeits that are advertised as authentic products under this "Mall". Please buy with care, especially products for consumption and skin applications...as we will not know what these products will do to our body.