Took a chance I am sorry for taking...
Took a chance because they were the only company that carried the frames I needed. I recently had new lenses put in my beloved frames and then the frames broke. I needed to replace the frames only. I paid for expedited shipping on a Tuesday, and finally called the company 9 days later. They said they sent an email explaining the delay (not in stock) but I never received one, and yes, I checked my spam folder. Customer service was polite, but the company is untrustworthy. My exedited shipping will NOT be returned. Good thing I received a 10% for being a first time customer. I am also a LAST time customer. Hope to be receiving the frames soon.