Patient Portal of REXMD Non-Responsive
I ordered the sleep medication, Ramelteon, from REXMD . I liked that they advertised that my file would be reviewed by a physician since I have many medical issues that could affect my treatment. I was approved for Ramelteon, however, the medication did not work for me and I reached out to REXMD for further guidance on its use. I received a response from nurse practitioner, Diana DaSilva FNP-BC, who identified as a physician on the REXMD patient portal. She also identified herself on my prescription bottle as Dr. Diana DaSilva. Not once did she say she was a nurse practitioner. I now doubt whether a physician actually reviewed my file as the REXMD website indicated. When I asked for additional clarification on conflicting comments made by NP DaSilva concerning the use of marijuana with Ramelteon, she stopped responding to me. I find her non-response unacceptable and her use of the title "Dr." deceiving and possibly illegal.