I was referred to Loan Depot by a…
I was referred to Loan Depot by a coworker I applied for a refinance online the representative was great everything was going perfect they pulled my credit I paid and had an appraisal done on my home a week away from closing I was denied with no phone call or warning I saw the denial when I logged into my application I called to ask why The representative explain my current mortgage holder had a Lein I called my mortgage holder anyways I had to do a lot of back and forth Loan depot would not talk to them directly to clear up my situation after a few attempts no one would get back to me or respond I called a supervisor and he assured me someone would get back to still nothing miscommunication and no communication I was left very disappointed and fustrated all they had to do and talk to My mortgage holder directly and it would have worked out