Sales Are Pretty Much Final
Very very very upsetting. It started off great, the communication, the pricing, the delivery, the drivers. Everything. But then came a snag. The living room set I purchased just wasn’t comfortable at all. It felt like an airplane seat and was very constricting. So I emailed Coleman with 1 day of delivery asking for a return and they started it right away. Then came the issues, I paid about 2K overall for the set and I fully excepted to pay some for the cancellation fees (which I’m still good with) but then they also looped in a $658 shipping fee on top of that which seemed ridiculous. I started checking competitors for something similar and it was literally half. So I emailed and asked if there was any wiggle room and the specialist ghosted me until I sent another follow up saying to do it. I lost almost 50% of my order just to return something I called upon not even 24 hours of delivery. Today the purchase got picked up by the drivers and even they said that a crazy price. Overall experience went from a 5/5 to a 1/5 instantly. Make all sales final!