If I could give negative stars I would
If I could give negative stars I would. Ordered over a week ago and on the site it says it’s located in California so I thought product would ship right away being there is no back order message or sold out message on website. I emailed and they wrote me a generic message 48hrs later. I wrote them over 24hrs ago and still nothing. I just sent another email I need my money refunded and they can cancel the order because this is trash service. I do not do business like this and when I order from a company I expect communication and products. You took my money instantly and did not deliver on your end. STAY AWAY FROM THIS COMPANY. PAGE LOOKS SCAMMY. Im starting to see so many mixed reviews on the actual keratin treatments I’m nervous even using the product, they could be lying about the ingredients in the products the way they move incognito in business. Just deplorable! And save your generic AI generated response to this message, JUST RUN ME MY MONEY BACK.