I placed an order for a set of teeth
I placed an order for a set of teeth. The photo of the teeth looked great and said they had great suction. So I ordered them on Feb 28, 2026. I waited weeks for any kind of information as to when I would receive them with nothing. Finally I received an email telling me that they had been shipped. I kept waiting for them and waiting and waiting. I finally received them on April 17, 2026. To my surprise they were not what I had ordered. They were a cheap plastic piece with these little beads that had to be melted and attached to the plastic. This was definitely not what I ordered. I emailed them and told them that I did not receive the product that I ordered but had received plastic instead. I was asked to send pictures of what I received and so I did. After sending the photos and even a photo of my order. They simply said that I had received what I ordered. When I told them NO I did not. They offered to refund $5 of what I had paid because they said that they had already incurred the product cost and shipping. I told them NO that $5 was not going to cut it since there was a money back guarantee. I would not recommend buying anything from Eettsy. They are not only scamming people, they are using false advertising to get money from people. If I could give a 0 rating I would.