KrispCall started out perfect two years…
KrispCall started out perfect two years ago (2024) and steadily deteriorated in tech, service, and functionality. So reviews will be skewed because early ones will praise it (as I would have). I use it for my business. We are now unable to receive phone calls on any device and three rounds of tech support have resulted in no repair. After we gave up using the mobile app, we switched to the online account service to make and receive calls and are told our computers are "offline" and that we should contact customer service. However, we wouldn't be able to receive that message if we weren't online! There's no usable "how to" regarding setting up the voice mail, which remains a mystery and we don't DARE ask customer support. The only version of this is on YouTube and is basically an advert for "voice mail" but has no information about using it. Also, we received a notice that our SMS service would be discontinued because we "violated terms of service" when we hadn't even used it except to receive messages, mostly phishing and spam from their unfiltered system. We're done, and are shopping for a new service. It's my suspicion that many of the hysterically positive reviews here are engineered.