The Creality drags you along until warranty runs out
The Creality company is the shadiest company I have ever had to deal with. The 3D printer broke within 60 days. When I tried to get them to fix it, they delayed the conversation for another 30 days asking me for serial numbers, asking me for invoices and then asking for them again... until the parts inside the motor were out of warranty and they are still dragging this on. It has now been 2 more months and now they want more pictures of inside the motor. I will never buy from them again. I also bought this from Best Buy... also the worst company to deal with. Told me they couldn't help me because they don't support that company... something you don't know when you purchase something from them.